What it is
EMIS Web is an electronic patient record system used in GP practices, community services, hospices and specialist settings. It is widely used in NHS general practice.
Its supplier was EMIS. The company relaunched as Enlivio Health on 23 September 2026, and emishealth.com now redirects to enliviohealth.com. The product keeps the EMIS Web name.
Who it’s for in private general practice
EMIS Web is built for NHS primary care, and the supplier’s site does not describe an offering for private GP practices. Private GPs who want to use it should ask the supplier whether it will contract with them, and on what terms.
Some private-practice products are built to work alongside it. For example, Hero Health adds booking, messaging and billing around EMIS Web for private GPs.
Key capabilities
- Patient record management and clinical documentation.
- Appointment scheduling.
- Prescribing, with templates, protocols and clinical decision support.
- Reporting, with Enterprise Search and Reports as an add-on.
- Interoperability through established standards and APIs.
- Onboarding, training and support through Enlivio Go and Enlivio Learn.
Pricing
Enlivio Health does not publish prices for EMIS Web. Contact the supplier for a quote.
NHS integrations
The supplier lists GP Connect as an EMIS Web feature. GP Connect lets authorised organisations using approved systems view GP record information, such as medications and allergies, and book appointments that a practice makes available.
These are NHS services, and many are only open to NHS-contracted organisations. The supplier does not state which of them a private practice could use.
Things to check
- Whether the supplier will contract with a private practice that has no NHS contract.
- Which NHS-facing features would work for private patients, and what is needed to use them.
- How private invoicing, card payments and insurer billing would be handled, and whether you need other software for them.
- How private prescriptions are issued and sent to pharmacies.
- The contract term, costs and support arrangements.
- How the change of company name affects your contract, support contacts and documentation.
