What it is
QCS (Quality Compliance Systems) is an online compliance platform for regulated care providers. It is now part of RLDatix. Most of its users are in social care, but it has a version for general practice and healthcare clinics.
Who it’s for in private general practice
It suits CQC-registered practices that want policies written and kept up to date for them, plus tools to run audits and practise for inspection. It covers providers regulated in England, Scotland and Wales.
Key capabilities
- Policies and procedures for GP settings, including safeguarding, infection control, complaints, confidentiality, chaperoning and medicines management.
- Automatic updates to policies when guidance changes.
- An audit centre with ready-made templates, such as infection control audits, and action tracking.
- Digital mock inspections built around the CQC framework.
- Patient and staff feedback surveys.
- A learning centre for staff training.
- Lyra, an AI assistant that answers questions from QCS content.
Pricing
QCS does not publish prices. Contact the supplier or book a demo for a quote.
NHS integrations
None stated by the supplier.
Things to check
- How much of the policy library is written for private general practice, as opposed to NHS practices or social care.
- How easily you can edit the templates to reflect how your practice actually works.
- Which modules are included for general practice and which cost extra.
- Whether the mock inspections reflect the CQC’s single assessment framework and quality statements.
- What happens to your edited policies and audit records if you cancel.
