What it is
Credentially is a web-based platform for onboarding healthcare staff and keeping their compliance records current. It collects documents from new starters, runs checks, and flags anything due to expire.
Who it’s for in private general practice
It suits practices that recruit GPs, nurses and other clinicians, including sessional and locum staff, and want recruitment evidence in one place for CQC. The supplier names GP practices and private clinics among its users. It recommends a minimum of 25 users, though it says it can be flexible for smaller organisations.
Key capabilities
- Pre-employment checks, including DBS, right to work and references.
- Weekly status checks through the DBS Update Service.
- Professional registration checks with the GMC, NMC and HCPC.
- Digital ID and proof of address checks.
- Tracking of mandatory training.
- Alerts before credentials expire, with compliance rules set by role.
- Audit-ready reporting.
Pricing
Credentially charges a monthly subscription per user, but it does not publish prices. Contact the supplier for a quote.
NHS integrations
The supplier lists NHS England among the bodies it integrates with, but does not say which NHS service this covers. It lists the NHS DSP Toolkit and DTAC among its security and compliance standards.
Things to check
- Whether the 25-user minimum applies to a practice of your size, and what a smaller contract costs.
- Which checks are included in the subscription and which, such as DBS applications, cost extra.
- How it handles locums and sessional GPs who work across several practices.
- Whether it links to your rota, payroll or HR system, or runs on its own.
- How you export staff records if you leave.
