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Patient acquisition

Doctify

Doctify is a platform where patients search for healthcare providers, read verified reviews and book appointments. Clinicians and practices use it to collect reviews and show their profile and availability.

What it is

Doctify is a healthcare search and review platform. Patients use it to find specialists, clinics, hospitals, dentists and other providers, read verified patient reviews and book appointments. Providers use it to collect and publish reviews and to be found.

Who it’s for in private general practice

Doctify’s provider offering is aimed at consultants, clinics, practices and hospitals. A private GP service can use it for a searchable profile, verified reviews and online booking. Much of the platform is organised around specialists, so check how GP services are listed and searched.

Key capabilities

  • Provider profiles with verified, moderated patient reviews, including treatment-specific reviews.
  • Automated review invitations, which Doctify says can integrate with practice management systems, plus a bulk invite tool for past patients.
  • Review widgets and trust badges for your own website.
  • Online booking from your live availability, which providers can turn off.
  • Review analytics, including sentiment and treatment trends.
  • Peer skill endorsements and a professional network app, Doctify Connect.
  • Listing on partner healthcare search sites.

Pricing

Doctify says its platform is free to use for consultants and other registered healthcare professionals. It does not publish prices for practice and clinic products. Contact the supplier for a quote.

NHS integrations

Not applicable. Doctify is a patient acquisition and reviews platform, not a clinical system.

Things to check

  • Which features are free and which are paid, and the contract term for paid products.
  • Whether booking and review invitations can connect to your clinical or booking system.
  • How reviews are moderated, and how you can respond to them.
  • How GP services are categorised and shown in search results.
  • Who is data controller for patient details collected through bookings and reviews.
  • How you would measure the enquiries and bookings the listing brings in.

Where this information comes from

  1. Doctify UKDoctify · doctify.com · Accessed
  2. Join DoctifyDoctify · doctify.com · Accessed
  3. Improve patient experienceDoctify · doctify.com · Accessed
  4. Grow your practiceDoctify · doctify.com · Accessed
  5. Disable direct bookingsDoctify · provider.doctify.com · Accessed